Important Changes Due to COVID-19
With the ongoing COVID-19 crisis, we have implemented changes to protect the health of our employees and to protect you, as our clients, while we continue to deliver care to the pets in our community. These policies will remain in effect until further notice.
We request that when you arrive for an appointment, that you pull into the circle in front of our building using the first entrance. One of the staff will come out to go over your pet's information and reason for the visit. Your pet will be brought into the hospital for examination/ procedure and we will call or speak with you when the exam is complete to discuss any treatment plans. One of the technicians will meet you at your car with any applicable discharge paperwork. At this point, the only clients that can enter the clinic are those that are healthy and here for end of life care for their pet.
Please, call ahead to ensure that we have what you need for medications, supplies, or food for your pets.
For any services or supplies, you may pay either over the phone or from your car after an office visit.
For everyone's safety: Please, do not come in for any reason if you are sick with a fever and/or respiratory symptoms, including a dry cough and difficulty breathing. If it is necessary for your pet to be seen, please call ahead and send someone who is not showing any symptoms of illness.
When visiting Winter Harbor Veterinary Hospital, even if you are not entering the building, please follow the CDC guidelines for personal health and hygiene:
- Wash your hands with soap and water prior to your visit.
- Avoid touching your nose, eyes, and mouth.
- Cover your mouth and nose if you cough or sneeze using a tissue or your inner elbow.
- Maintain a safe social distance (6 ft) between yourself and others and abstain from shaking hands.
We do apologize for any inconvenience these safety measures may cause you. We are doing what we can to help reduce the spread of the virus while still satisfying the needs of our patients and clients.
Thank you for helping us maintain a safe environment for everyone who visits and works at Winter Harbor Veterinary Hospital.